Senior leadership: We are a senior heavy team and at elephant our senior consultants do the day-to-day work.
Financial options: We offer clients more choices in the way clients engage us, beyond the simple model of retainers and projects. We have re-written the rule book here to give clients more choice, control and flexibility.
The big, little things: We also invest in getting the important little things right. We offer clients access to our research for free, we openly share media lists, we have a zero mark-up policy on disbursements, and we can usually save clients considerable sums on media monitoring. We survey in-house teams annually and base what we do on what clients want.
Number one: We don’t do conflicts. We don’t believe a client benefits from Chinese walls or having an agency that also works for their competitors. We only work for one brand in a given market or product area and will not temper our desire to give them the best ideas and opportunities. To us a conflict is a conflict. End of.